At Basit Home Essentials, we're committed to getting your home essentials to you quickly, safely, and affordably. This shipping policy outlines our delivery options, processing times, and shipping rates to help you plan your purchase.

1. Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after payment confirmation.

• Standard Orders: 1-2 business days processing
• Custom/Personalized Items: 3-5 business days processing
• Large/Bulky Items: 2-3 business days processing
• Pre-order Items: Ships according to the specified release date

Orders placed after 2:00 PM on Friday will be processed the following Monday.

2. Shipping Methods & Delivery Times

Domestic Shipping (United States)

Shipping Method	Delivery Time	Cost
Standard Shipping	5-7 business days	$5.99 (Free on orders $75+)
Expedited Shipping	3-4 business days	$12.99
Express Shipping	1-2 business days	$24.99
Overnight Shipping	Next business day	$39.99

International Shipping

We ship to select international destinations:

• Canada: 7-14 business days, starting at $15.99
• United Kingdom: 10-15 business days, starting at $19.99
• Australia: 12-18 business days, starting at $24.99
• European Union: 10-16 business days, starting at $22.99

International shipping costs vary by destination and package weight. Exact rates calculated at checkout.

3. Free Shipping

Enjoy FREE standard shipping on all domestic orders over $75!

• Applies to standard shipping within the United States only
• Calculated on merchandise total before taxes and after discounts
• Cannot be combined with expedited shipping options
• Excludes oversized items and special delivery requirements

4. Shipping Restrictions

Geographic Restrictions

We currently ship to:

• All 50 United States and Washington D.C.
• APO/FPO military addresses
• Select international destinations (see list above)

We do not ship to:

• P.O. Boxes for large or fragile items
• US territories (Puerto Rico, Guam, Virgin Islands) - contact us for special arrangements
• Countries with shipping restrictions or embargoes

Product Restrictions

Some items may have shipping restrictions:

• Hazardous Materials: Certain cleaning products, aerosols, or flammable items
• Oversized Items: Large furniture or appliances may require special delivery
• Fragile Items: Glass and ceramic items require special packaging and handling

5. Shipping Costs Calculation

Shipping costs are calculated based on:

• Package Weight: Heavier items cost more to ship
• Package Dimensions: Large or oddly-shaped items may incur dimensional weight pricing
• Destination: Distance from our fulfillment center affects cost
• Shipping Speed: Faster delivery options cost more
• Special Handling: Fragile or hazardous items may require additional fees

6. Order Tracking

Stay informed about your order's progress:

• Order Confirmation: Immediate email confirmation after purchase
• Processing Notification: Email when your order begins processing
• Shipping Confirmation: Email with tracking number when order ships
• Delivery Updates: Real-time tracking through our carrier partners
• Delivery Confirmation: Notification when package is delivered

7. Delivery Information

Standard Delivery

• Packages delivered to your door or mailbox
• Signature may be required for high-value items
• Safe location delivery available in most areas
• Delivery attempts made during business hours

Special Delivery Options

• Saturday Delivery: Available for Express and Overnight shipping (additional $15)
• Signature Required: Available upon request for added security
• Hold at Location: Pick up at local carrier facility
• Delivery Instructions: Special instructions can be added during checkout

8. Large Item Delivery

For oversized items (furniture, large appliances):

• White Glove Delivery: Professional delivery and setup service available
• Curbside Delivery: Standard option for large items
• Appointment Scheduling: Delivery appointments scheduled in advance
• Assembly Service: Professional assembly available for select items
• Additional Fees: Large item delivery fees range from $49-$199

9. International Shipping Details

Customs and Duties

• Customer responsible for all customs duties, taxes, and fees
• Packages may be delayed by customs processing
• We provide accurate customs declarations
• Some items may be restricted by destination country

International Delivery Times

Delivery times are estimates and may vary due to:

• Customs processing delays
• Local postal service efficiency
• Weather or transportation disruptions
• Holiday periods in destination country

10. Shipping Issues & Solutions

Delayed Shipments

If your order is delayed:

• Check tracking information for updates
• Contact us if package is more than 2 days late
• We'll investigate with the carrier
• Replacement or refund available for lost packages

Damaged Packages

If your package arrives damaged:

• Take photos of the damaged package and contents
• Contact us within 48 hours of delivery
• Keep all packaging materials
• We'll arrange replacement or refund

Incorrect Address

• Contact us immediately if you notice an address error
• Address changes possible before shipment
• Reshipment fees may apply for returned packages
• Always verify your shipping address at checkout

11. Holiday Shipping

During peak holiday seasons:

• Extended Processing: Allow extra 1-2 days for processing
• Shipping Deadlines: Order by specified dates for holiday delivery
• Carrier Delays: Expect potential delays due to high volume
• Holiday Schedule: No processing on major holidays

Holiday Shipping Deadlines (2025)

• Christmas: Order by December 18th for standard delivery
• New Year: Order by December 27th for standard delivery
• Valentine's Day: Order by February 10th for standard delivery

12. Shipping Insurance

• All packages automatically insured up to $100
• Additional insurance available for high-value orders
• Insurance covers loss or damage during transit
• Claims processed within 7-10 business days

13. Environmental Commitment

We're committed to sustainable shipping practices:

• Eco-Friendly Packaging: Recyclable and biodegradable materials
• Minimal Packaging: Right-sized boxes to reduce waste
• Carbon Neutral Shipping: Offset programs with select carriers
• Consolidated Shipping: Multiple items shipped together when possible

14. Contact Information

For shipping questions or issues:

• Email: shipping@basithomeessentials.com
• Phone: [Your customer service number]
• Hours: Monday-Friday, 9 AM - 6 PM (Your timezone)
• Live Chat: Available on our website during business hours

15. Policy Updates

This shipping policy may be updated to reflect changes in our services, carrier partnerships, or shipping rates. Updates will be posted on this page with a revised date.